001 Contact
Tell us what actually breaks.
Nothing here disappears into a funnel. One inbox, one written reply, within a business day.
002 Write to us
In your own words.
Describe it the way you would to a colleague. Plain English is more useful to us than technical terms, and you do not need a specification — three paragraphs from somebody non-technical is a good enquiry.
If you would rather just send an email, hello@yourcodecare.com reaches the same place.
Nothing you wrote is lost. Press Send it to try again, or send it as an email — it opens with what you typed already in it.
Sent.
A person reads this and replies within one business day — one written reply from an engineer who would do the work.
Nothing else will arrive in the meantime. We send no confirmation mail and no follow-up sequence, so the next thing you hear is that reply.
A person reads this. Not an AI assistant, not a chatbot, not an automated sequence. One written reply from an engineer who would do the work, within one business day. If we’re not the right fit, we’ll say so and point you somewhere better. Your address goes to one inbox and nowhere else.
003 Questions before you write
Questions before you write
What happens after I send this?
A person reads it and replies within one business day. Not a brochure — what we think is happening, what we would check first, and whether we are the right people for it. If we are not, we say so and point you somewhere better.
Does writing to you cost anything?
No. Writing to us and the reply are free. The paid work starts at the detailed report, and every price is published.
Will I be put on a mailing list?
No. Your enquiry goes to one inbox and a person handles it from there. No mailing list, no automated sequence — anything you receive was written by someone. If you do not reply, you never hear from us again.
I do not know the technical details. Is that a problem?
It is normal, and it is what the useful enquiries sound like. Describe what breaks, how often, and what it costs you. Plain English is exactly right.
Can I just email instead?
Yes. hello@yourcodecare.com reaches the same inbox, and the same people read it.